Once we have managed to get a user to become a customer or a registered user (either option is valid), the possibility of establishing a direct communication link is born. So, we know also knowing what their tastes are, preferences and navigation trends.
The “loyalty and repetition process” is initiated. We launch a serie of actions that enhance the probability that the user will continue interested in our products and services and that, in the medium term, he will re-enter a conversion. A conversion can be a purchase in our eCommerce or any other action that has been defined as a conversion for a platform, such as filling out a survey, downloading a document or stay for a specific time browsing our website.
At Somos Sinapsis we take care of everything that involves the loyalty/repetition process, a process that in a long term can be a very important part of the total conversions of a platform/project.